BeenVerified is a popular background check and public records search service that allows users to find people online, access public records, and verify personal information. While the platform offers valuable insights, there may come a time when a user decides to cancel their subscription. Whether you no longer need the service or want to switch to a different provider, canceling your BeenVerified subscription is a straightforward process.
This guide provides a detailed step-by-step explanation of how to cancel your been verified subscription, along with important considerations, alternative options, and answers to frequently asked questions.
Reasons for Canceling BeenVerified Subscription
Users may wish to cancel their BeenVerified subscription for various reasons, including:
No longer needing the service to find people online or conduct background checks.
Finding an alternative platform that better suits their needs.
Reducing monthly expenses and eliminating unnecessary subscriptions.
Completing the required searches and no longer requiring ongoing access.
Concerns about privacy, data security, or accuracy of reports.
Whatever the reason, BeenVerified provides multiple ways to cancel a subscription, ensuring users can opt out at their convenience.
How to Cancel BeenVerified Subscription
Method 1: Cancel Online Through the BeenVerified Website
The easiest and fastest way to cancel your BeenVerified subscription is through their official website. Follow these steps:
Log Into Your Account
Visit the BeenVerified website: https://www.beenverified.com
Click on the Sign In button and enter your login credentials.
Access Account Settings
Once logged in, navigate to your Account Settings or Subscription page.
Look for the section related to billing and subscription management.
Select the Cancel Option
Click on the Cancel Subscription button or link.
Follow the on-screen instructions to confirm your cancellation.
Receive Confirmation
After completing the process, you should receive a confirmation email from BeenVerified.
Keep this email as proof of cancellation in case of any billing issues.
Method 2: Cancel via Phone
For those who prefer speaking to a customer service representative, BeenVerified allows users to cancel their subscription over the phone.
Call BeenVerified Customer Support
Dial BeenVerified’s customer support number: 1-888-579-5910.
The support team is available between 6 AM to 11:30 PM EST, Monday to Sunday.
Request Subscription Cancellation
Provide your account details (name, email, and billing information).
Clearly state your request to cancel the subscription.
Confirm the Cancellation
The representative will process your request and provide a confirmation.
Ask for an email confirmation to ensure your cancellation is documented.
Method 3: Cancel via Email
Users who prefer written communication can request cancellation via email.
Compose an Email to BeenVerified Support
Use the official customer support email: support@beenverified.com.
Include your full name, registered email address, and a request to cancel your subscription.
Wait for a Response
The BeenVerified team typically responds within 24-48 hours.
Check your email inbox (and spam folder) for their confirmation.
Confirm the Cancellation
Once you receive a confirmation email, verify that your subscription has been canceled.
Method 4: Cancel Through Your Payment Provider
If you signed up using a third-party payment service, such as PayPal, or your credit card provider, you can cancel your BeenVerified subscription directly through them.
Log into Your Payment Provider Account
Visit PayPal or your bank’s website and sign in.
Locate BeenVerified Subscription
Navigate to your recurring payments or subscription settings.
Find the BeenVerified transaction and select Manage Subscription.
Cancel the Subscription
Choose the Cancel Payment option to stop future billing.
You may receive a confirmation from your payment provider.
Things to Consider Before Canceling
Before you cancel your BeenVerified subscription, keep the following in mind:
No Refunds for Partial Months
BeenVerified does not offer prorated refunds for unused time in a billing cycle.
If you cancel in the middle of your billing period, your access remains active until the end of the cycle.
Download Important Reports
If you have generated reports that you may need in the future, download and save them before canceling.
Check Alternative Plans
If cost is the main concern, consider downgrading to a lower-priced plan instead of fully canceling.
Reactivate If Needed
BeenVerified allows users to reactivate their subscription at any time without losing their previous search history.
Alternative Services to BeenVerified
If you are canceling your subscription but still need to find people online, you may want to explore other alternatives. Some popular options include:
TruthFinder – Offers in-depth background checks and dark web monitoring.
Intelius – Provides people search, criminal records, and phone lookups.
Spokeo – A user-friendly platform for social media searches and contact details.
PeopleFinder – Specializes in public records and background reports.
Each platform has different pricing and features, so it’s important to compare before making a decision.
Frequently Asked Questions (FAQs)
1. Can I get a refund after canceling my BeenVerified subscription?
BeenVerified does not typically offer refunds. However, if you were mistakenly charged, you can contact customer support to request a review of your case.
2. Will I lose access to my search history after canceling?
Once your subscription ends, you will no longer have access to your search history or reports. Be sure to save important information before canceling.
3. Can I reactivate my account later?
Yes, you can reactivate your BeenVerified account at any time by logging in and choosing a new subscription plan.
4. Is there a free trial for BeenVerified?
BeenVerified does not offer a free trial, but it does provide discounted plans for new users. Always check their website for current promotions.
5. How do I ensure I won’t be charged again after canceling?
Make sure you receive a confirmation email stating that your subscription has been canceled. If you were charged after cancellation, contact customer support immediately.
Conclusion
Canceling your been verified subscription is a simple process, whether you choose to do it online, by phone, or through email. Before canceling, consider downloading your reports and reviewing alternative services to ensure you still have access to the tools you need to find people online.
If you experience any issues during the cancellation process, reaching out to BeenVerified’s customer support team is the best course of action. By following the steps outlined in this guide, you can successfully cancel your subscription and manage your online information search needs effectively.
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